Terms and Conditions

Late Cancellation and No-Show Policy

At Zivel operated by TC Flanagan Ventures, Inc, our mission is to keep our services accessible and affordable, so our clients can do more of what they love. To maintain accurate scheduling, we uphold the following policies.

Late Cancellation Policy

Appointments may be canceled up to 24 hours before start time without penalty. Credits used will be automatically returned to your account.

Cancellations within 24 hours will incur a fee of 25% of the non-member cost or $25, whichever is greater.

No Show Policy

Missed appointments will incur a fee of 50% of the non-member service cost. This fee will be charged to the credit card on file.

Late Arrival Policy

If running late, please notify the store immediately. We uphold a 5-minute rule for abbreviated treatments. Arrivals more than 5 minutes late may require rescheduling.

Refund Policy

We do not offer refunds for services rendered or previously purchased services. At the store's sole discretion, purchases may be converted to store credit or gift cards.

Disclaimer

Policies may be updated periodically and published on our website and booking system.

Zivel Terms and Conditions of Use Agreement

This Website is not directed to persons under eighteen (18) years of age. The information provided is for informational purposes only and is not medical advice. Always consult a qualified healthcare provider before beginning any treatment.

Parental or Guardian Permission

Users must be 13 years or older. Users under 13 must have parental consent.

Privacy

Please review our Privacy Policy for details regarding our privacy practices.

License and Site Access

Zivel operated by TC Flanagan Ventures, Inc grants limited license to access the Website for personal use only. Unauthorized use terminates this license.

Membership Account

Users are responsible for maintaining account confidentiality. Memberships are non-transferable and may be terminated for violations.

Disclaimers and Limitation of Liability

The Website is provided "as is" without warranties of any kind. Zivel shall not be liable for indirect or consequential damages.

Applicable Law

Governed by the laws of the State of Tennessee.

Copyright & Trademarks

© Zivel 2024 operated by TC Flanagan Ventures, Inc. All rights reserved.

Zivel Buckhead SMS Messaging Terms and Conditions

SMS Program Description

Zivel Buckhead, operated by TC Flanagan Ventures, Inc., offers an SMS messaging program for customers who opt in. Depending on the consent provided, messages may include promotional offers, special discounts, service updates, appointment confirmations and reminders, account notifications, and customer support communications.

Marketing messages are sent only to individuals who separately consent to receive promotional texts.

Consent to Receive Messages

You may enroll by entering your mobile number and selecting the applicable optional SMS consent checkbox on our form. SMS consent checkboxes are not preselected. Providing your phone number or submitting a form alone does not constitute consent to receive marketing texts.

Consent to receive marketing messages is not a condition of purchasing any goods or services.

Message Frequency and Charges

Message frequency varies based on your interactions with Zivel Buckhead, operated by TC Flanagan Ventures, Incand the messaging categories you select.

Message and data rates may apply to messages sent and received. Contact your wireless provider for details about your messaging and data plan.

How to Opt Out

You may unsubscribe from our SMS program at any time by replying STOP to a message from Zivel Buckhead operated by TC Flanagan Ventures, Inc. After you opt out, you may receive one final text confirming your unsubscribe request. No further messages will be sent through that program unless you opt in again.

Help and Customer Support

Reply HELP to any message for assistance, or call Zivel Buckhead at (404) 309-5954.

You may also visit:

https://www.zivel.com/locations/georgia/buckhead

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery depends on your wireless provider and network availability and is not guaranteed.

Eligibility

You must be at least 18 years old to enroll in the Zivel Buckhead SMS messaging program and must own the mobile number provided or be authorized to consent to messages at that number.

Privacy

Your participation in our SMS program is subject to our Privacy Policy:

https://www.zivel.com/privacy-policy